It’s VERY easy for one or two people to dominate a zoom meeting and have everyone else feel very left out. I’m not a fan of forcing someone to talk about something, especially in a group setting like a Zoom meeting, but at least check in with them and ask them what they think. Some people just prefer one to one interactions, or to send emails and Slack messages. You know who those individuals are on your team, but just make sure they have the opportunity to be heard in these Zoom meetings.
And, if you need to reign in the ones who love to talk, you can always say, “Thanks Matt for your thoughts. Does anyone else want to add to them or jump in here?” And if no one offers to add anything, you can call on people who seem a bit disengaged. It’s ok if they say, “No, I don’t have anything else to add to this. I like Matt’s ideas.” That’s fine. But giving them a space for their voice is important.
Nonverbal communication makes up the majority of our communication. It’s why the phrase, “It’s not what you say, it’s how you say it,” is a cliché (and for good reason). When you’re meeting virtually, those nonverbal cues become even more important, but unfortunately, they are harder to read than if you were physically sitting around a table in a conference room.
So as we continue to move forward in our new normal of video conferences, your role as a leader is to read the Zoom room and pay even closer attention to the nonverbal cues of the people in those meetings. Make sure your team members feel heard and stay engaged.