First, I make sure I am accessible to my team. They know when I am in the office, and we use Slack to keep in touch throughout the day. If they ask for a call or meeting, I make it happen.
Second, I strive to be consistent in my approach to making decisions, When it comes to decisions, I rely on data, along with a healthy dose of my gut instinct. I also ask my team for their input. When I do make a decision, I explain why I made that decision.
Third, I make sure to remain calm when talking to my team. The last thing they need to see is me losing it. So, I make sure I don’t lose it in front of them. And trust me, I do lose it. But not in front of my team.
And finally, I make sure that when I show up, I’m able to show up in a compassionate and empathetic way. I show up to listen, to make sure they feel heard, and to make plans that result in the best decision for the most people.